Privacy Policy

1. Who we are

Gacaferi is a kitchen furniture company based in Pejë, Kosovo. Our registered address is Zahir Pajaziti, Pejë 30000, Kosovo. You can contact us at info@gacaferi1957.com or by telephone at +383 49 125 445 or +383 49 322 691.

2. What data we collect

When you submit the "Get a Quote" or contact form on our website, we collect the following personal information:

• Full name
• Email address
• Phone number (if provided)
• Project details and messages you include in the form

We do not collect payment information, and we do not use tracking cookies or third-party analytics tools.

3. How we use your data

We use the information you submit solely for the purpose of:

• Responding to your quote or enquiry
• Preparing a personalised kitchen design proposal
• Following up on your project with your consent

We do not sell, rent, or share your personal data with any third party for marketing purposes.

4. Legal basis for processing (GDPR)

If you are located in the European Union (Germany, Austria, Belgium, Switzerland, or other EU/EEA countries), we process your data on the legal basis of legitimate interest (Art. 6(1)(f) GDPR) — specifically, to respond to your request for a quote — and, where applicable, your consent (Art. 6(1)(a) GDPR).

5. How long we keep your data

We retain your data for a maximum of 2 years from the date of your last contact with us, after which it is permanently deleted. If you become a customer, we may retain relevant project records for up to 7 years for legal and warranty purposes.

6. Cookies

This website uses only essential functional cookies required for the site to operate (such as remembering your cookie preference). We do not use advertising, tracking, or analytics cookies. No personal data is collected through cookies.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at info@gacaferi1957.com.

8. Data security

All form submissions are transmitted over HTTPS. We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

9. Contact

For any privacy-related questions or requests, please contact:

Gacaferi
Zahir Pajaziti, Pejë 30000, Kosovo
info@gacaferi1957.com
+383 49 125 445
+383 49 322 691